Can you accommodate group bookings?
When visiting the Beverley Arms the whole team are passionate about making your stay special.
We would like to note that we are unable to accommodate larger groups, without prior arrangement and we do not have facilities for wedding groups or parties, this does include non-residents of The Beverley Arms accessing the accommodation floors or individual guest rooms, where we are restricted on numbers due to fire safety.
Do I need to pre-pay for my room on booking?
We require credit card details when you book our fully-flex rate but only to secure your booking. We do not ask for full payment up front. Payment for your stay and any extras you have taken whilst you are with us will be required when you check out and not before.
Can I cancel my booking if things change?
Yes - whilst we really hope that you won't need to cancel your booking, on our fully-flexible rate, as long as you cancel your booking before 10:00am on the day before you’re due to arrive, there will be no charge. If you do need to cancel simply give us a call on 01482 296999.
Bookings cancelled after 10:00am on the day before you’re due to arrive will be charged for the first night’s stay. No Shows will be charged for the first night’s stay.
Can I book a table to dine?
Bookings can be made for tables to dine with us inside. These tables will be in our restaurant.
Our outdoor spaces will also be open but we are unable to take bookings for our outside area, at this time.
Can I upgrade my room?
Yes we have Character Rooms and Feature Rooms which you can upgrade to where available. Each room comes with its own charm and character – be it a beautiful view of the town or an original feature delicately preserved. If you want to upgrade your room, please get in contact to check availability.
Do you hold rooms provisionally?
No we take a credit card to guarantee reservations and our cancellation policy then applies.
When is check in/out?
Our check in is from 3 pm and ideally before 11 pm – but do let us know if you’ll be later than this and we’ll make sure the doors are still open. Our check out is 11 am.
Do you have a room with a bath?
All of our rooms are different – but all have fabulous bathrooms. If you specifically want a bath the best thing to do is book direct with us and we’ll be able to advise you firsthand about the facilities in the room.
Do you have travel cots/Z-beds available?
Yes, we have a limited supply and there is no charge.
Is there disabled access?
Yes – our accessible rooms are on the first floor with lift access.
Are pets allowed in the rooms?
We have 3 Terrace bedrooms which are dog-friendly. Please call us directly to discuss your requirements.
Are dogs allowed in the bar?
We love to welcome well-behaved owners and their dogs, but please be aware that not everyone loves your dog as much as you do. To help us keep happy customers of both 2 and 4 legged varieties please observe our simple requests:
- Unfortunately, dogs are not allowed in the bar or dining areas at this moment in time. They are still welcome in our outside areas.
- Please don’t let your dog jump or pester other guests, or their pets or disturb others by barking
What type of food is served?
Our menus offer an array of traditional dishes that you know and love with a few signature dishes that we hope to become famous for once the doors open.
Do you serve breakfast?
Breakfast is available for residents and is served from 7:00am ’til 10:30am weekdays and 7:30am ’til 10:30am weekends and bank holidays.
Is there a meeting room?
Yes, we have two meetings rooms with capacity for 14 and 20 delegates – the larger meeting room has a built in smart TV for projection.
Is Wi-Fi available?
Wi-Fi is available in all rooms and all public areas.
Is car parking available?
The car park is free to residents and available on a first come, first served basis.
What is your cancellation policy?
As long as you cancel your booking before 10am on the day before you’re due to arrive, there will be no charge. Bookings cancelled after 10:00am on the day before you’re due to arrive will be charged for the first night’s stay. No Shows will be charged for the first night’s stay.
COVID-19: Key Things To Know
Whilst many visible signs of our safety measures have now been removed, we want you to feel reassured that your safety and our team member's safety are of utmost importance.
We continue to operate in a very safe way – a way which has become the new normal for us and we continue to follow the government guidelines which can be seen here.
Some frequently asked questions below. If you’re still unsure just give us a ring or send us an email. We’d be delighted to hear from you.